Legal

Terms of Service

๐Ÿ“… Effective: January 1, 2025 ๐Ÿ”„ Last updated: January 1, 2025
Contents

By placing an order on CustomTron, you agree to these Terms. Please read them carefully โ€” especially sections 2 (Security Model) and 4 (Refund Policy).


1. Service Description

CustomTron provides a GPU-accelerated TRON vanity address generation service. We find TRON wallet addresses (T...) that match a pattern of your choice โ€” such as a prefix, suffix, or both.

Generation is performed using a split-key cryptographic model (described in Section 2) that ensures we never have access to your complete private key at any point in the process.

We do not provide financial advice, investment services, or custody of any cryptocurrency assets.

2. Security Model

Understanding how our service works is important for your security:

โš  You are solely responsible for saving your client private key generated in Step 2. If you lose it before completing Step 5, your address cannot be recovered. We do not store it.

Our cryptographic code (crypto.js) is open source and published on GitHub with verifiable checksums. The order page automatically verifies file integrity at load time.

3. Payment Terms

All payments are accepted in USDT on the TRON network (TRC-20) only. We do not accept TRX, ETH, BTC, or fiat currency.

We are not responsible for funds sent to expired addresses, incorrect amounts, or transfers on the wrong network.

4. Refund Policy

GPU generation starts immediately after payment. Once generation has begun, no refund can be issued.

We will issue a full refund in the following cases only:

Refunds are issued in USDT to the sending address within 48 hours of the confirmed refund request. To request a refund, contact support via Telegram with your order ID.

No refunds are issued for: change of mind, incorrect patterns entered by the user, or addresses generated correctly but not imported to a wallet.

5. Your Responsibilities

6. Prohibited Use

You may not use CustomTron to:

We reserve the right to cancel orders and refuse service for suspected violations without refund.

7. Disclaimer of Warranties

CustomTron is provided "as is" without warranty of any kind. We do not guarantee:

Cryptocurrency markets and networks are inherently volatile and subject to external conditions outside our control.

8. Limitation of Liability

To the maximum extent permitted by applicable law, CustomTron shall not be liable for:

Our total liability for any claim arising from use of the service is limited to the amount you paid for the order giving rise to the claim.

9. Privacy

We collect minimal data necessary to process your order:

We do not collect names, physical addresses, IP addresses tied to identities, or any data beyond what is listed above. We do not sell or share data with third parties. Order data is retained for 90 days after completion, then deleted.

10. Changes to Terms

We may update these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the service after changes constitutes acceptance of the new Terms.

For significant changes, we will post a notice on the homepage at least 7 days before the changes take effect.

11. Contact

For support, refund requests, or questions about these Terms:

These Terms are governed by applicable law. Any disputes shall be resolved through good-faith negotiation before pursuing other remedies.